My password doesn't work, or I wasn't able to set one.

Created by Expert Media Group, Modified on Thu, Mar 20 at 9:54 AM by Expert Media Group

No worries... we've got you covered! :)


When you first join our Academy system, you receive an automated email with instructions to set your password. However, sometimes these emails get caught in SPAM or other filters, so they may not always come through.


How to reset your password:

  1. Click here to go to the Forgot Password page.
  2. Enter your email address (the one you used to purchase or log in before)
  3. Click Submit and check your email for the password reset link.


Be sure to watch your inbox (and check SPAM or Promotions folders) for the reset email. It's time-sensitive, so keep that in mind.


If you don't see it, feel free to reach out. We're happy to help!


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