[App Suite] FIX: Error code: 400, Content Management Policy Violation

AI, like ChatGPT, has filters to block inappropriate or violent content—so it won’t generate things like nudity or extreme violence. This applies to both images and text.

Also, AI can only create things based on what it has learned. If it has never seen something before, it can’t generate it correctly.

For example:

X A full glass of wine – AI knows wine glasses aren’t usually filled to the top, so it won’t create one. Instead, try: “A wine glass filled to the brim with burgundy-colored water.”

X A dog stirring cookie dough – Since AI has never seen a dog baking, it won’t generate that image.

Another common issue is word filters:

X “A young girl” – AI often flags “young” + “girl” as unsafe. Instead, try: “A 7-year-old girl.”

How to Fix It
Sometimes, you’ll need to reword your request to get the AI to cooperate. It may take a little trial and error!

Important

These are AI platform rules, not an issue with our apps. 

Since we still pay for every request made, we cannot refund credits for this type of blocked generation. If you were using that AI directly, you’d run into the same filters.

Still Need Help?

If you're still having trouble getting the app to recognize what you want, please follow these steps:

1. Take a screenshot of the error message or copy it down.
   
2. Click here to submit a new Support Ticket.
   
   
3. In the What brings you here? dropdown, select Report an issue.
   
   
   
4. In the Description box write the EXACT WORDING you used for your inputs.*
   
   
5. Attach your screenshot using the Attachment icon.
   
   *If the app is completely non-functional, set Priority -> Urgent.

   
   

   
   
6. Click Submit and our team will take care of it ASAP!

*REMINDER! We CANNOT assist you if we don't have the exact words you used for your inputs.

To save us both time, please include your exact input text when you submit your support ticket. This way, we can troubleshoot quickly and get you the best possible solution.

Thanks for your help... we're here to get this resolved for you ASAP!

***