IF you're on a 6-month trial or paid plan from the previous company
You don't need to do anything. ALL previous subscription plans originating from the other company will auto-cancel once they expire.
If you wish to cancel this subscription before it expires, click here to let us know.
IMPORTANT: All subscriptions past, present, or future are non-refundable due to the hard costs involved and the multiple reminders sent before renewals. This policy was carried over from the original company and is standard practice for subscription-based software services.
IF you're on a paid BRONZE, SILVER, or GOLD plan directly with us at ExpertMedia.AI
We totally understand. Life happens, and sometimes you need to hit pause.
Just keep in mind that if you cancel, you’ll miss out on:
Brand-new apps being added all the time to make your creative projects easier and more fun.
Huge time savings (and sanity savings!) for your book writing, product creation, or content work.
Exclusive tools you won’t find anywhere else, built just for creators like you!
Heads up: we don’t offer partial refunds on subscriptions, since we cover hard costs on our end to keep your account active and running smoothly.
However, subscriptions can be transferred to a family member, friend, or biz partner if you’d rather pass it on. Just click here to send us your subscription email + the new person’s name and email.
Still want to cancel? No problem. Just click here to access our Customer Portal managed by our payment processor, Stripe. (For step-by-step instructions with screenshots, see this article.)
IMPORTANT NOTE!
If you are currently on a Legacy subscription plan, you'll forfeit that special rate. If you decide to return later, you'll be welcome to rejoin, but it will be at the current market rate at that time (which will be higher).
Additionally, any credits you have may still be available after 6 months, but we cannot guarantee it longer as we regularly update the platform and may remove dormant accounts to make room for active members.
Still want to cancel? We're sorry to see you go, and we appreciate you being part of our creative community!
*At this time, all Top-Up credits roll over with no expiration. All paid subscriptions through our website at Expert Media Academy also roll over with no expiration. However, we reserve the right to update this policy in the future and may switch to a model where unused credits expire after a certain period. Paid plan credits from the previous company continue as they have and reset each month.
IMPORTANT: All subscriptions and Top-Up credits past, present, or future are non-refundable due to the hard costs involved and the multiple reminders sent before renewals. This policy was carried over from the original company and is standard practice for subscription-based software services.
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