Yes... welcome to our shiny new Support Portal!
We’ve set up this dedicated Support Portal to handle all account-related, transition, and detailed questions, especially anything beyond a quick email reply.
This portal includes a searchable knowledge base with step-by-step articles, screenshots, videos, and answers to the most common questions we receive.
Before submitting a ticket, please take a moment to search for your question here. It’s very likely the answer is already waiting for you!
This helps reduce delays, avoid duplicate questions, and allows our small team to respond faster when direct help is truly needed.
We're also using this system to train our growing support team, so it’s essential all inquiries go through the portal rather than email.
If you do not find the answer you need, would you mind forwarding this message there? It helps us help you (and others) much more efficiently as we continue onboarding new members.
Thank you so much for understanding!
Can't find the answer to your question in our searchable database? Click here to submit a Support Ticket.
***
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article